Can I really spend anywhere?
Do I need to activate before use?
We post your card first class and at the same time we email an activation code to the person who ordered the gift card.
Please look for an email from email@example.com, or ask the person who ordered the card.
Once you have your card and activation code, visit our website and select activate from the main menu.
Can I use my card online?
Yes you can. Make sure you use the same address and post code you entered when you activated your card.
Can I buy something for more than the value of my card?
If you want to buy something for more than the value of your gift card, simply ask the cashier to split the payment.
If you try to buy something for more than the value on the card, your card will be rejected.
Our cards do not need a PIN. Simply ask the cashier to swipe the card through their machine.
It is important they swipe as a DEBIT card and not a gift card.
Can I reload the card later?
Do I get cash out from a ATM?
Why do you charge an activation fee?
Most other gift cards are tied to one or a limited number of retailers. So your choice is limited. These cards are funded by the retailer profit when the card is spent.
Our cards can be used anywhere that accepts MasterCard Online & in-store, and this means we need to charge a fee to cover the costs.
There are no fees to pay to use the card in the UK.
You can use the card as many times as you like until the balance is spent.
If you use your card in another currency the transaction is translated at the MasterCard exchange rate, plus a 2.75% fee.
If you lose your card or need to extend the expiry we need to charge a £5 fee per card.